Starting 1 September 2025, Microsoft will begin automatically validating the Partner of Record (POR) information for all new Cloud Solution Provider (CSP) orders.
To avoid delays or disruptions, please ensure the following:
Required Actions:
- Populate your Partner Location Account (PLA) ID in our portal. This must be linked to your enrolment.
- Confirm that your organisation has accepted the Microsoft Partner Agreement (MPA) in Partner Center – check status here.
- Link Synnex as your distributor in Partner Center. Click here, for more information.
Key Terms:
- Partner of Record (POR): The Microsoft-recognised partner responsible for managing the customer relationship for a subscription.
- Partner Location Account (PLA) ID: Your unique location ID in Microsoft Partner Center. Each order must be linked to the correct PLA associated with your active tenant.
→ locate your PLA ID; update PLA Synnex portal - Microsoft Partner Agreement (MPA): A legal agreement required to transact in CSP. Must be accepted in Partner Center.
- Distributor Linkage: Your CSP reseller account must be connected to a distributor (e.g., Synnex) in your region to process orders.
Please review your Partner Center settings now to ensure uninterrupted order processing from 1 September 2025.
